Moodlog

Support

We're happy to help. Email us and we'll get back to you, usually within two working days.

Email support@moodlog.us

Common questions

Is my journal private?
Yes. It's saved on your iPhone. If you turn on sync, it's encrypted on your iPhone first, so we can't read it.

How do I restore my data on a new iPhone?
Sign in to the same account and sync will restore it. If iCloud Keychain isn't available, enter your 12-word recovery phrase when asked. Without an account, use More › Backup & restore to move an encrypted backup file.

How do I cancel Moodlog Pro?
Card purchases: More › Moodlog Pro › Manage. App Store purchases: iPhone Settings › your name › Subscriptions. You keep Pro until the end of the period.

I didn't get the sign-in email.
Check your spam folder and wait a minute before asking for a new link. Open the link on the same iPhone you requested it from.

How do I delete my account?
More › Account › Delete account. This removes your account and synced data and cancels card subscriptions. Journal data on your iPhone stays unless you delete it too.